Important Information
Policies
To help make your stay at easyHotel Zürich City Centre in Zurich as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clear, essential policies that reflect the hotel’s streamlined, low-frills approach.
Check-In and Check-Out
Check-in begins at 3:00 PM and continues until late evening. Check-out is scheduled for 11:00 AM. Early arrivals and late departures depend on operational capacity and may incur charges.
Age and Identification Requirements
A valid photo ID and a matching credit card are required at check-in. Cash payments are not accepted, and at least one guest must meet the minimum age requirement.
Deposits and Payments
A security or damage deposit may be collected upon arrival. Payments must be made using accepted card methods; cash transactions are not permitted.
Smoking and Pets
easyHotel Zürich City Centre enforces a strict no-smoking policy across all rooms and indoor spaces. Pets are not permitted, with exceptions only for certified service animals.
Cancellation Terms
Cancellation conditions vary by room type. Flexible rates allow adjustments within the specified window, while budget non-refundable rates offer lower pricing in exchange for stricter cancellation rules.
Additional Rules
Stair access may be required to reach certain floors. Luggage storage is provided when available. Special requests such as quieter rooms or lower-floor placement are honoured when possible but depend on availability.